Finding out errors and fixing the Samsung washing machine

Any household appliances, including a washing machine, have a certain service life. It depends not only on the quality of the assembly and the materials used for its production, but also on following the instructions for operating the equipment. This article discusses the errors of the Samsung washing machine that occur most often, as well as possible ways to eliminate them.

E2, 5E or 5C - problems with water draining

Some of the most common errors that a Samsung washing machine can generate are E2, 5E or 5C. Illumination of such signs on the display means that for some reason the water drainage system does not work.

There may be several such reasons:

• The drain hose is directly clogged.
• Blocked hoses inside the washing machine.
• Sewer blockage.
• The drain hose is bent or squashed in some way.
• The drain pump filter has reached the end of its service life.
• The drain pump is out of order.
• Defective pressure sensor.
• Control module failure.

To eliminate the error in question, the first step is to restart the washing machine. If this does not lead to a positive result and the code appears again on the display, you need to check for blockages in the drain pump filter, external and internal hoses, and the connection for water outlet to the sewer.

After completing these steps, you must turn on the machine again and check its functionality. In the event that the breakdown cannot be eliminated on your own, you should resort to the help of a specialist. The technician will be able to fix problems such as a malfunctioning pressure sensor or failure of the control module.

E1, 4C2, 4C, 4E2, 4E and 4E1 - no water flow

Any code from the above indicates a malfunction that prevents water from flowing into the unit. This error can appear if a person forgot to open the tap that regulates the water supply, or there is no water in the whole house.

Also, the causes of the problem may be a squeezed or pinched inlet hose, clogging of the filter - the mesh through which water enters the washing machine. Sometimes an error that appears on the display means a breakdown of the water supply valve or pressure switch, which should regulate the water level. In addition, the wiring in the circuit to which the filler valve is connected may be faulty. It is unlikely that such problems can be solved on their own.

To eliminate them, you need a diagnostician who will detect a malfunction, fix or replace the required spare part.

Please note that the 4C2 code indicator has a special meaning. It indicates that hot water is being supplied to the machine! In this case, most likely, it will be enough to switch the washer from hot to cold tap.

9C, 9E2, E91 or UC - problems caused by power surges

If the wash cycle suddenly stops with the appearance of one of these indicators, voltage instability has become a problem in the system. After a short period of time, the energy supply can be restored by itself, then the wash will resume.

If this does not happen within 15-20 minutes, you can try to set up the Samsung washing machine yourself. For this:

1. Unplug the power for a few minutes and then check if the problem still occurs. Perhaps the electronics were simply “wrong” and the monitor showed a breakdown. Such "false" errors sometimes occur during the operation of household appliances.
2. Check how other electrical appliances work in your home. Often, power outages occur due to breakdowns of transformers or other problems in the central network. In this case, in order to avoid serious damage to expensive equipment in the future, it makes sense to purchase a stabilizer that will ensure stability in the voltage supply.
3. The poor condition of the electrical wiring in the house should not be ruled out either. Also check the socket to which the unit is connected. Poor contact with the plug may cause it to stop working.
4. If the problem in question arose during the period when the washing machine was connected through an extension cord, then the possibility of a loss of voltage during its passage through the cord cannot be ruled out. It is worth trying to plug the household appliance directly into the outlet, or replace the extension cord with another one of better quality.

8C1, 8C, 8E or 8E1 - problems associated with the tachometer

Such a group of codes signals that the vibration sensor is not functioning properly. In the new generation Samsung washing machines, it is called a tachometer and controls not only the vibration of the drum itself, but also the engine speed. Most often, these types of errors appear when serious repairs and a call of a professional technician are required.

However, there is also one simple problem that causes them to appear - it is an overloaded drum. The engine may not be able to handle the load and cannot rotate a weight that significantly exceeds the maximum load specified in the instructions for the machine.

However, in the event that the amount of loaded laundry has decreased, and the error has not disappeared, it is better to call the wizard. Most likely, you will need to clean the surfaces on the engine shaft, replace the tachometer, brushes, drive belt or even the engine itself.

Important! The errors of the Samsung washing machine of earlier models indicated in this group have different codes, while they indicate the same errors. 3E, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4 in vehicles manufactured before 2013 are equivalent to indicators 8C1, 8C, 8E or 8E1 in new models, and signal a problem with the tacho sensor.

EB, BC2, bE3, bE2, bE1 and bE - switch-on and control errors

The decoding of such error codes on the display of a Samsung washing machine may be different.

Among the reasons for their appearance are the following:

• Malfunction of the triac. Its stability is very important, since this spare part turns on and off the machine's engine, and also controls its speed.
• Problems with the buttons of the unit, including the start button.
• One-time failure of the control unit.

In the event of a triac malfunction, unfortunately, it will not be possible to fix the problem on your own. It can break down for many reasons, among which are voltage drops, a faulty outlet, a short circuit, and others. The wizard will determine what exactly influenced the occurrence of the problem, and will tell you how to protect the equipment from breakdowns in the future.

If the reason for the demonstration of the code values ​​was sticking or lack of contact with one of the buttons, then, to troubleshoot, you can press it several times, hold it in different positions. If this does not help, the button will have to be replaced with a new one.

AC6, AC or AE - no signal between the boards

The meaning of such indicators is the lack of communication in the control of the washing machine. Sometimes the crash and error demo are false. In this case, it is enough to restart the washer, after which it will continue to work without problems. If the problem persists after restarting, it may mean a diagnostic test is required.

Usually, this problem is solved by stripping the contacts, restoring the wires or replacing the loop. It may also be necessary to replace one or more burned out elements in modular circuits - diodes, resistors and others.

In the event that the processor is out of order, the control microcircuit cannot be restored, and the control module will have to be replaced completely.

ED, DC2, DC1, DC, dE2, dE1, dE - door lock

As a rule, such error codes appear at the very beginning of the washing machine, immediately after it is turned on, or, less often, after the complete cycle of the program, when the washed laundry needs to be taken out. These indicators indicate that there is a problem with the sunroof door.

Most often, additional symptoms of this problem are the following:

• Inability to physically close the unit hatch door.
• No door lock, which is necessary to start washing.
• The hatch does not open after completing a full cycle of the program.

Usually this problem can be solved by yourself. To do this, it is enough to perform the following actions:

1. Check what exactly prevents the hatch door from closing. It is possible that something from the laundry is stuck and interferes with the normal operation of the mechanism.
2. Examine the hatch carefully. Deformation can contribute to this problem.
3. Check if everything is fine with the wires that are connected to the hatch and are responsible for blocking it. It is often enough to correct them.

If it was not possible to correct the situation on our own, the hatch door needs repair. Usually it consists in replacing hinges or a lock, restoring damaged wiring.

AC6, AC or CE - hot water inlet

Usually, the appearance of such indicators on the display is accompanied by a drain of water. Due to the ingress of too hot water into the Samsung washing machine, it signals this and stops working. To solve this problem, it is enough to check which branch pipe the unit is connected to.

If hot water is poured into the pipe for any reason, this must be corrected by connecting the machine to the desired pipe.

Note! In the event that water is poured into the washer from a cold tap, but the problem persists, and the system continues to display an error, you need to seek help from a specialist.

Possible problems in this case:

• Temperature sensor malfunction - thermistor.
• Breakage of the heating element.
• Control board failure.

FC or FE - Fan related problems

Malfunctions of this group may appear with machines in which the option "drying the laundry" is present. The appearance of these indicators signals that there is a problem with the fan. If this is only a one-time failure of the control module, after a reboot, the equipment will work without interruption.

In the opposite case, there may be several reasons for the problems and, accordingly, ways to eliminate them:

1. A malfunction of the starting capacitor - it will have to be replaced.
2. Breakage of the drive belt - you will need to install a new one.
3. Failure of the fan motor - in this case, it will be necessary to replace the entire fan in a complete assembly.
4. Loss of signal in the fan mains - it is necessary to clean or replace damaged contacts on the starting capacitor.

UE, E4 or UB - the occurrence of an imbalance in the drum

The ue error and similar ones on the samsung washing machine indicate that there is an imbalance in the drum, which produces a significant load on the rotation axis. Most often, the indicators under consideration are informative, and after restarting the washing machine works without problems.

 

However, there are a number of reasons why such errors may appear again:

• Uneven distribution of laundry inside the drum. An imbalance can occur due to different sizes of the items being washed, due to which one part of the drum has a significantly greater weight than the other.
• Exceeding the permissible amount of laundry in the drum specified in the instructions.
• The surface on which the washing machine is installed is not level enough. In this case, the indicator usually lights up during spinning.

Like any household appliances, a Samsung washing machine requires care, timely maintenance, following instructions and rules during operation. The occurrence of problems can be minimized if you treat it with care. However, even if the system crashed, this is not a reason to panic. The main thing is to react in time, sort out the problem that has arisen and find the right solution!

Video: SAMSUNG washing machine errors